“Being an MSC organization, our voice is heard and our requirements are represented by MDeC at all levels. Every effort is undertaken by the authorities to find an appropriate and satisfactory solution to our requirements.”
Absar Husain, Vice President, Group Data Centre Asia Pacific & Oceania, BMW Asia Technology Centre Sdn Bhd.

“We are also very happy with the services provided by MDeC which has not broken any of its promises to us. Indeed, our experience has been that they have been overdelivering.”
Mike Powell , VP International RCS

“ Asia is one of our fastest growing regions for GE Money globally. Our new Centre will enable us to serve our customers – both individual and corporate – more effectively and efficiently. We are grateful to MDeC for their strong support and we look forward to supporting our businesses in Asia from this Centre in KL.”
Ed Pinto, Chief Operations Officer for GE Money Asia

“Our decision to apply for MSC Malaysia demonstrates the level of confidence we have in the capability of the country and reflects our deeper commitment to develop our business in Malaysia …. MSC Malaysia status adds a considerable value to our credibility with Asia-Pacific customers as well as with business partners ”
Wouter Reggers, Director of Vanbreda International

“ MSC Malaysia has provided us strategic partnership that continues to promote real business growth. The prospects of regional expansion and our ability to secure new business have been enhanched by an enabling business environment. We can now focus on expanding our business and investing in human capital.”
Othman Dato' Mohamed, Country Director, Affiliated Computer Services Malaysia Sdn Bhd

“As one of the pioneer MSC Malaysia's status companies we have been able to rely on our partnership with MSC Malaysia to attract and raise the capabilities of a talented and dedicated workforce. We continue to mature and lean on each other to create a sustainable pool of globally recognised professionals. ”
Antony Lee, CEO of AIGSI, AIG-Software International JV Sdn Bhd

“ Our Services Desk in Malaysia provides multi-lingual IT support to both local and multinational companies. We chose MSC Malaysia because its multi-cultural society offers good access to an educated, multi-lingual and knowledgeable workforce. A culture of high productivity drives the development of new competencies to support a growing global community”
Mr Tee Kee Ming, Managing Director, Atos Origin Services (Malaysia) Sdn Bhd

“Where before the cost factor reigned supreme, these days the qualitative aspects of performances far outweigh the limited benefits of cost considerations. This led BAT to locate our largest shared services centre in MSC Malaysia to serve the BAT businesses globally. It is in the qualitative aspect of the SSO global game that sets Malaysia uniquely apart from the rest of the pack. ”
Mr Tan Kok Meng, Head of GSD Zone 3(Asia Pacific), British American Tobacco

“ The Asia Pacific region is an important emerging market hence stability of our IT environment ensures the success of business delivery. There is great potential for providing global services from our current MSC Malaysia location. Its world-class IT infrastructure has empowered the development of integrated, stable & efficient business transformation processes. ”
Mr. Roger Kow, IT Services Manager, BMW Asia Technology Centre Sdn Bhd

“Datacom has operated in all South-east Asian countries and some North Asian countries and finally has selected Malaysia as our preferred headquarters. The contributing factors to this decision goes beyond the tangible benefits such as good infrastructure, human capital and business environment. We are happy to say that MDeC, the administrator of MSC Malaysia, was and remain an important reason to expand operations in Malaysia. They understand our challenging needs and we see them as our valued and active business partner. ”
Todd Gorsuch, Director, DATACOM

“ MSC Malaysia has focused its attention on delivering a wide range of services and business option that assist companies to set up their SSO by providing good support during the company setup phase. We were also able to have 100% ownership and management control. This enables us to expedite many decisions and the smooth set up of our regional shared services center for finance and human resources operations in Malaysia. ”
Mr Chen Theng Aik, Senior Vice President, DHL APSSC

“In recognising that the development of skilled human capital is a major challenge within the SSO space, MSC Malaysia continues to encourage local universities to be more entrepreneurial in their business partnership with corporations. Connecting the two communities has led to greater emphasis on preparing graduates to remain competitive in an increasingly globalised economy. ”
Lee Chuan Yew, Head of IT Services Asia Pacific, DHL IT Services Asia-Pacific

“ Malaysia's haven of stability primarily forms the bedrock of the corporate sector's success. Through the MSC Malaysia Bill of Guarantees, Malaysia has ramped up its policies to ensure a conducive environment for the SSO industry to thrive and grow. This has vaulted Malaysia to pole position in the SSO race, globally. ”
Mr Dieter Schlosser, Vice President IT, DKSH Corporate Shared Services Center Sdn Bhd

“The financial gain involved in doing business at MSC Malaysia was a major draw-card for setting up our regional Call & Data Centre hubs in Cyberjaya. But beyond this, we recognized that our MSC Malaysia's status would indeed augment the Bank's effort in centralizing technology and operations for the OCBC Group. The world-class telecommunication infrastructure an 99.9% service availability performance guarantee have gone a long way toward supporting our internal quality standards and thus meeting our ever-growing business needs. ”
Dato' Albert Yeoh, Chairman e2 Power Sdn Bhd

“ Cyberjaya, Malaysia's premier Intelligent City boasts superb IT infrastructure in an environment of lush greenery designed to inspire creativity away from the madding crowd. With this in mind, EMERIO has located our environmentally alligned Global Delivery Campus in Cyberjaya adding much needed capacity to cater to the increasing worldwide demand for our services. The move by the Malaysian government to extend the geographic confines of the MSC Malaysia from Cyberjaya to the another cybercities within Malaysia has further encouraged our decision to locate our second facility in Penang. Clearly, Malaysia is well on track to be transformed into a tech centric nation to SSO seekers. ”
Steve Aranha, Managing Director, Emerio(Malaysia) Sdn Bhd

“We choose MSC Malaysia based on its good talent, sound business environment, attractive incentives, and economic & political stability. ”
Krishna Kumar, President & Country Manager, Ericsson Malaysia Sdn Bhd

“The visibility and creditability of MSC Malaysia in promoting its SSO members locally and globally, has benefited our company in terms of recognition as a centre of excellence for the development of products that focus on administrative and delivery processes, as well as value creation in the SMB market.”
Raj Patel, CEO Exact Holding N.V, Exact Asia Development Centre Sdn Bhd

“ MSC Malaysia is an integral part of EMBSCM's success, without doubt has helped us meet the economies or scale of our global services delivery. Through the establishment of our BSC in Malaysia, we continue to meet our objectives of providing world-class infrastructure, a diversified workforce with opportunities to accelerate human resource training and development as well as gaining significant financial benefits. We hope to leverage our status to continue and find more strategic alliances with MSC Malaysia in our Continuing efforts to provide excellent services. ”
Dave Woodman, EMBSCM Director, ExxonMobil Business Support Center Malaysia Sdn Bhd

“ MSC Malaysia was instrumental in fast-tracking our start-up process. We needed to build up our pool of technical talents which the MSC Malaysia status have helped attract good skilled people to us. We were also able to bring in experts from various foreign countries with MDeC's support. MSC Malaysia Research & Development grants have been an added bonus in advancing our entire business value chain ”
Ingvar Froiland , Director & General Manager, Asia Pacific Region, F-Secure Corporation Sdn Bhd

“We believe that being an MSC Malaysia status company will help Frost & Sullivan in attracting the best talent and gaining a stronger foothold in Malaysia and the region due to the strong brand association. Setting up an operation in Malaysia allows us to expand regionally with access to competent resources while managing our costs effectively. ”
Mr. Kavan Mukhtyar, Partner Frost & Sullivan

“ We had no qualms in our decision to locate oue Centre of Excellence in MSC Malaysia as Malaysia has coninuously maintained our confidence in doing business. The on-going support from the Government gave added impetus to the virtualization of MSC Malaysia and justification for our investment in Malaysia ”
Desmond Chan Tong Yap, President/CEO, Fujitsu (Malaysia) Sdn Bhd

“HSBC values its 120-year history of providing banking services in Malaysia. Locating the HSBc Group Service Centre in Malaysia reinforces our commitment to long-term business continuity in Malaysia. We will continue to expand our SSO operations to meet the demands of our customers across the globe. ”
Rumi Contractor, CEO HSBC Global Resourcing, HSBC Electronics Data Processing Malaysia Sdn Bhd

“ MSC Malaysia provides various platforms for dialogue to share global best practices. As an MSC Malaysia status company, we are very pleased with the strong support and attention from MDeC in listening to our requirements. We have the opportunities to collaborate with the policy makers and jointly drive the requirements to grow the SSO agenda in Malaysia. ”
Ou Shian Waei, Managing Director, IBM Malaysia Sdn Bhd

“Malaysia is by far a better choice as an SSO hub and many companies are now beginning to wise-up. It is well-positioned to be the most logical Asian gateway to the global market. A growing resource of local knowledge workers, supported by the fast turnaround of work permits for foreign knowlegde workers makes it an irresistible magnet for a tech-savvy workforce. ”
Eddy Rhemrev, CEO Logica Malaysia Sdn Bhd

“ With the set-up in MSC Malaysia, Manpower is able to capitalize on Malaysia's strategic location in Asia Pacific to better serve our global and regional clients. Manpower,through its global account structure and network, more often than not, is the first point of contact for advise and consultancy on strategic workforce solutions particularly to drive cost efficiencies and productivity. With Manpower's global sales network and infrastructure and MSC Malaysia's unique benefits, MBS has gained unparalleled advantages to provided its clients services for the entire employment and business cycle.”
Denise McAnulty, Country Manager, Manpower Business Solution (M) Sdn Bhd

“www.monster.com is one of the top 20 websites in the world in terms of traffic. While SSO is no longer just about cost arbitrage, the tax incentives and easy capital movement for MSC Malaysia status companies make Malaysia an investment-friendly SSO environment. ”
John Kinsella, General Manager, Monster Technologies Malaysia Sdn Bhd

“We have collaborated with MSC Malaysia to establish our position as an offshore R & D software solutions provider. Next, we aim to become a centre of excellence for Network Management in the telecommunication industry. Feulling the growth of applied R & D within this area of specialisation is the rising number of qualified software architects in Malaysia.”
Brian Lee, General Manager, Motorola Multimedia Sdn Bhd

“We chose to locate our Asia South sub-regional headquarters in MSC Malaysia because we wanted a launching pad and the proximity to some of strategic regional players to increase the awareness and capabilities of MSC Malaysia as an SSO hub that can support the telecommunications and multimedia needs of industry playersand end-users across the region. ”
Bill Chang, Country Director, Nokia Siemens Networks Malaysia

“In the wealth protection and management business, internationally-recognised certification schemes lend greater credibility to our brand. MSC Malaysia has assisted us in upgrading our knowledge management systems to drive greater operational excellence of our business outsourcing processes. This has contributed to the overall growth of Prudential Services.”
Kevin Dunphy, Regional Head of Information, Technology Asia, Prudential Services Asia Sdn Bhd

SAP is proud to be associated with MSC Malaysia and we look forward to continuing to work as a strategic technology partner in helping MSC Malaysia achieve its business objectives in the highly competitive and constantly changing IT industry. Our association with MSC Malaysia has provided us with MSC Malaysia has provided us with the access to becoming a trusted, established and recognized organization in Malaysia, which has not only helped us in our growth, but has opened doors to various new opportunities.
Anne Abraham, Country Manager SAP Malaysia Sdn Bhd

“With the saturation IT growth and rising costs we needed to look outside of India. Being in MSC Malaysia has given us a definite edge for both our existing and potential client. Our location in MSC Malaysia allows our clients to experience a world-class delivery center within the comfort of the APAC region.”
Ramalinga Raju , Founder & Chairman, Satyam Computer Services Limited

“MSC Malaysia's organisational structure is geared to expedite bureaucratic paper-work. Processes have been simplified to ensure that immediate needs are met. They possess the ability to iniate or influence improvements to ensure an "enabling" business environment. This critical support was instrumental in our decision to locate our operations in MSC Malaysia. ”
Arif Siddiqui, CIO Malaysia & Head, GSSC KLStandrad Chartered Global Shared Services Centre, Scope International (M) Sdn Bhd

“Shell IT International in Cyberjaya continues to evolve from a global IT delivery site to a strategic IT centre that provides solutions and differentiated technology to Shell businesses across the globe. As a MSC Malaysia status company, we were able to accelerate the importing of skilled international workers to facilitate the transfer of skills and knowledge during our start-up phase. Today, the conducive environment in which global IT companies can operate, enables us form partnership in the MSC Malaysia and further develop our Cyberjaya IT centre.”
Steve Clearwater, Executive Director/Country Manager Shell IT International Sdn Bhd

MSC Malaysia has always been a comfortable location for business. With more than a hundred years of presence in the country., Malaysia has given us the confidence of a sound business environment and a steady talent pool of exuberant, young workforce.
Saiful Zaini Mohd Bakri, Controller-Asia Pacific Service Centre Shell Global Solutions (Malaysia) Sdn Bhd

MSC Malaysia caters to all aspects of the SSO business - talent identification, management and retention, connections and a good brand name.
Mr.Rohit Gandhi, MD APAC. Tech Mahindra Limited

"Presently by being in MSC Malaysia we are getting more visibility from our counterparts and customers world-wide. With the ability to support multi-lingual at very competitive servicing rates, we are beginning to bring in more BPO jobs especially from the US to Malaysia. "
Maulik Parekh, Senior Vice President & General Manager, Asia TTec Malaysia Sdn Bhd

"We like the access to useful networks, information and resource within the MSC Malaysia community. MSC Malaysia plays an active role in linking businesses and people with opportunities within the ICT space. These include promoting companies locally and abroad.. iniating smart partnership, organising job fairs, tie ups with twinning cities and participation in global and local forums. Being able to take advantage of such activities have accelerated the life-cycle of our concept to inception and beyond."
Chow Chui Mei, TRW General Manager, TRW Automotive Services

"Having support from an organization like MDeC as a "one stop shop" indeed helps us concentrate on setting up our operation, as an employee benefits administration and service provider, without having to consult many different authorities. It is comformoting to know that we can turn to them for support throughout our presence in MSC Malaysia. "
Wouter Reggers, Director International Benefits Vanbreda International

"The professionalism of the MSC Malaysia team has helped us reach out to clients and show them that we have the local-backing to deliver services from Malaysia. The cooperation extended from the point of MSC Malaysia status application to the inauguration of our center, has been excellent. They are a single point of contact for all our clarifications and requirements."
Sameer Satpute, Head-Business Operation, ASEAN Wipro Limited